If you want to close your account, it can be a time-consuming and difficult process to set up a new account using the same number. This is the main reason we advise against definitely closing your account.
If you choose to deactivate it, nonetheless, please open the “Settings” tab, press “Deactivate account” and follow the instructions.
Please note that we keep your data for 6 years to comply with regulatory requirements.
To discuss deactivating your account, please feel free to chat with us.
Guess what, you do not need to worry if you forgot your password. It is not required. To access your account on the app or our website, you will receive and have to confirm a code through your phone.
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