Cookie Policy

This policy was last updated December 19, 2023.

About this notice

This cookie notice explains what cookies and other tracking technologies are, and why they are used.

It sets out specifically what cookies are used, use, and protect your personal data, and what rights you have over that data.

What are cookies?

If you are just browsing our website, we may collect your data using cookies or other tracking technologies.

Cookies are small text files that are placed on your device, such as your computer, phone, or tablet, when you view pages on our website. These cookies allow us to track some of your browsing preferences and optimise how website works.

While we are not looking identify you using cookies as the focus is on your device, it may be possible for use to identify you or infer information about you. Unless the cookies are “strictly necessary” to make our website function, we will always ask for your consent before they are placed on your device.

What types of cookies are there?

First Party Cookies

First party cookies hosted on the website you are visiting. They are only set or retrieved by the website while you are visiting it, so they cannot normally be used to track activity or pass data from one site to another. However, the owner of that website can still collect data through their cookies and use that to change how the website appears to the user, or the information it displays.

Third Party Cookies

Third party cookies are where the host domain or address is not the same as the website you are visiting. They are usually placed in a website via scripts or tags added into the web page. Sometimes these scripts will also bring additional functionality to the site, such as enabling content to be shared via social networks.

Online advertising is the most common use of third party cookies. By adding their tags to a page, which may or may not display adverts, advertisers can track a user (or their device) across many of the websites they visit.

How do we categorise cookies?

Strictly Necessary Cookies

These cookies are set to provide the service, application or resource requested. Without these cookies, your request cannot be properly delivered. They are usually set to manage actions made by you, such as requesting website visual elements, pages resources or due user login/logoff. We can also use these cookies to set up essential functionalities to guarantee the security and efficiency of the service requested, like authentication and load balancer request. Consent is not needed to use this category of cookies.

Performance Cookies

These cookies are set to provide quantitative measures of website visitors. Information collected with these cookies is used in operations to measure website or software KPIs, such as performance. With the usage of these cookies, we can count visits and traffic sources to improve the performance of our site and application. If you do not allow these cookies, we will not know when you have visited our site.

Functional Cookies

These cookies are set by us or by third party service providers we use to implement additional functionalities or to enhance features and website performance, however they are not directly related with the service you requested. Services and functionalities implemented by these cookies support features like automatic filled text box, live web chat platform, non-necessary forms, and optional security parameters like a single sign-on (SSO).

Targeting Cookies

These cookies are set by our advertising partners to provide behavioural advertising and re-marketing analytical data. They collect any type of browsing information necessary to create profiles and to understand user habits to develop an individual and specific advertising routine. The profile created regarding your browsing interest and behaviour is used to customize the ads you see when you access other websites.

What cookies do we use?

Performance cookies

Cookie provider



Cookie type

Google Analytics




These cookies are used to collect information about how visitors use our website. We use this data to analyse website traffic, understand user behaviour, and improve our website's performance and user experience.

Third party

Functional Cookies

Cookie provider



Cookie type



This cookie is related to our live chat feature powered by It records the time when a user connects to our live chat support, helping us provide timely assistance to our visitors.

Third party

How can I manage my cookie settings?

Except for any strictly necessary cookies, you can opt-out of any cookies you provided consent for by opening the cookie settings in our cookie banner.

Alternatively, you can manage your cookie settings at the browser level, by opening the browser settings menu and choosing which cookies to allow.

You can change your settings by tapping on Cookie Settings

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